WEBSITE TERMS AND CONDITIONS  

INTRODUCTION. This website is operated by LAB DNA Scientific, the provider of DNA testing services via www.labdna.co.za. Throughout this document, the terms “we”, “us” and “our” refer to LAB DNA Scientific. The use of this site, including all the information, tools, and services provided, is conditional upon your acceptance of all terms, conditions, policies, and notices outlined here.  By visiting our website and/or purchasing products or services from us, you engage in our "Service" and agree to be bound by these terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlinks. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.  Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms, you must not access or use the website or any associated services. If you accept these Terms, you agree to comply with them fully.  

 

1. ACCEPTABLE USE AND ONLINE BEHAVIOR. By agreeing to these Terms, you confirm that you are at least the legal age of majority in your country of residence or have received consent for any minor dependents to use this site.  You agree not to engage in any unlawful or unauthorized activity, and you will not violate any applicable laws or regulations in your jurisdiction, including copyright laws.  You must not transmit any viruses, worms, or destructive code.  Failure to comply with these terms may result in immediate termination of your access to our online store or services.  

 

2. SERVICES AND PRODUCT AVAILABILITY. Certain products and services may be available exclusively online through www.labdna.co.za. These offerings may have limited quantities and are subject to our return or exchange policy.  We have made every effort to display products’ colors and images as accurately as possible; however, we cannot guarantee that your computer monitor's display will match the actual colors.  We reserve the right to limit the sale of our products to any individual, geographic location, or jurisdiction. We also reserve the right to limit quantities of products or services. All descriptions, pricing, and availability are subject to change at our discretion. We may discontinue or modify any product or service at any time.  

 

3. PRICE CHANGES AND SERVICE MODIFICATIONS. Prices for our products and services are subject to change without notice.  We reserve the right to modify or discontinue any part of our Service without prior notice.  We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.  

 

4. BILLING, ACCOUNTS, AND ORDER MANAGEMENT. We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per order, or per household. These restrictions may apply to orders placed under the same customer account, credit card, or billing/shipping address. If we make changes to or cancel an order, we will attempt to notify you using the contact details you provided.  You agree to provide accurate, current, and complete information for all orders placed with us. You must promptly update your account information, including email address and payment details, to ensure we can complete your transactions.  

 

5. USE OF THIRD-PARTY SERVICES. We may provide access to third-party tools over which we have no control. These tools are provided “as is” without any warranties, and we assume no responsibility for their use.  Any use of optional third-party tools is at your own risk, and you should review the terms of use for these tools before engaging with them.  Additionally, we may release new features, tools, or services in the future. These new services will also be subject to these Terms of Service.  

 

6. THIRD-PARTY LINKS AND CONTENT. Certain content, products, and services available via our Service may include materials from third parties. These third-party links may direct you to websites that are not affiliated with us. We are not responsible for the content or accuracy of third-party materials and assume no liability for any issues arising from your interactions with third-party websites.  Please review the third-party site’s policies before proceeding with any transactions.  

 

7. USER-GENERATED CONTENT AND COMMENTS. If you submit any content (e.g., contest entries, suggestions, ideas) to us, you agree that we can use, edit, and distribute that content in any form or medium without obligation to maintain its confidentiality or provide compensation.  We may monitor, edit, or remove any content that we deem to be unlawful, offensive, or otherwise objectionable.  You are solely responsible for the comments you post. You agree not to violate any third-party rights and not to upload harmful material, including viruses or malware.  

 

8. PERSONAL INFORMATION AND PRIVACY POLICY. Your submission of personal information through our store is governed by our Privacy Policy.  

 

9. ACCURACY AND COMPLETENESS OF INFORMATION. We strive to ensure the accuracy, completeness, and timeliness of the information on our site. However, we are not responsible for any inaccuracies or errors in product descriptions, pricing, or availability.  We may correct any errors, inaccuracies, or omissions, and we reserve the right to update information or cancel orders if necessary.  

 

10. SERVICE DISCLAIMERS AND LIMITATION OF LIABILITY. We do not guarantee that your use of our Service will be uninterrupted or error-free. The Service and all products provided through it are offered “as is” without any warranties.  We are not liable for any damages, losses, or claims resulting from your use of the website, Service, or products. This includes but is not limited to lost profits, data loss, or any other indirect, incidental, or consequential damages.  

 

11. TERMINATION OF ACCESS. We may terminate or suspend your access to our Service at any time if we suspect that you have violated any of these Terms. This does not affect any obligations or liabilities incurred before termination.  You may terminate these Terms of Service by notifying us and ceasing use of our services.  

 

12. INDEMNIFICATION. You agree to indemnify and hold LAB DNA Scientific and its affiliates harmless from any claims or damages arising out of your breach of these Terms or your violation of any law or third-party rights.  

 

13. GOVERNING LAW. These Terms shall be governed by and construed in accordance with the laws of South Africa.  

 

14. SEVERABILITY. If any provision of these Terms is found to be unlawful or unenforceable, that provision will be deemed severable from the rest, and the remaining provisions will continue in full force and effect.  

 

15. MODIFICATIONS TO THE TERMS OF SERVICE. We reserve the right to update or change these Terms of Service at any time. It is your responsibility to check for updates. Your continued use of the website or Service after the posting of changes constitutes your acceptance of those changes.  

 

16. ENTIRE AGREEMENT. These Terms of Service represent the entire agreement between you and LAB DNA Scientific regarding the use of our website and services. Any prior agreements or communications between you and us are superseded by these Terms.