Effective Date: August 2023

 

Welcome to www.labdna.co.za ("we," "us," or "our"). We understand the sensitivity of the information you provide and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the information you submit through our online forms for DNA paternity testing, including peace of mind tests and legal tests. By accessing or using our website and submitting your information, you consent to the terms of this Privacy Policy.

 

Information We Collect

a). Personal Information: We collect certain personally identifiable information (PII) that you voluntarily provide to us through our online forms for DNA paternity testing. This information may include your name, date of birth, contact information, address, and any other details necessary for the DNA paternity testing process.

b). DNA Sample: To perform the DNA paternity testing, we require a DNA sample from you and, if applicable, other individuals involved in the testing process (e.g., alleged father, child). The DNA sample may be collected through saliva swabs or other approved methods, as described in our collection kit instructions.

c). Health Information: As DNA paternity testing is a health-related service, we may collect limited health-related information relevant to the testing process. This information will be treated with the utmost confidentiality and used only for the purpose of DNA paternity testing.

 

How We Use Your Information

a). DNA Paternity Testing: The primary purpose of collecting your information is to perform the requested DNA paternity testing, including both peace of mind tests and legal tests, and provide you with the results.

b). Communication: We may use your contact information to communicate with you regarding the testing process, updates, and any relevant information related to your DNA test.

c). Improving Our Services: We may use aggregated and anonymized data to improve our testing processes, website functionality, and overall customer experience.

d). Legal Compliance: In some cases, we may be required to retain and disclose certain information to comply with legal obligations or respond to lawful requests from government authorities.

 

Disclosure of Your Information

a). Third-Party Laboratories: To perform the DNA paternity testing, on occasions we may engage trusted third-party laboratories. We will share your DNA sample and relevant information with these laboratories strictly for the purpose of conducting the requested tests. Our agreements with these laboratories include strict confidentiality measures.

b). Legal Requirements: We may disclose your information if required by law or in good faith belief that such action is necessary to comply with applicable laws, regulations, legal processes, or protect our rights, privacy, safety, or property, or that of others.

c). Consent: We will not disclose your information to any other third parties without your explicit consent, except as required by law.

 

Data Security

We take comprehensive measures to protect the security and confidentiality of your information, including your DNA sample. Our laboratories and systems are equipped with appropriate technical and organisational safeguards to prevent unauthorised access, disclosure, alteration, or destruction of your information. Retention of Your Information We will retain your personal information and DNA sample for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or protect our legitimate interests.

 

Consent and Withdrawal

By submitting your information through our online forms, you provide explicit consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us. However, please note that withdrawing consent may impact the availability and delivery of our services.

 

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date.

 

Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@labdna.co.za. Thank you for choosing www.labdna.co.za. We are dedicated to safeguarding your privacy and providing reliable DNA testing services for both peace of mind and legal purposes.